Privacy Policy for MG Capital Maintenance

Effective Date: September 22, 2026

This page outlines the privacy practices for MG Capital Maintenance. It is divided into three sections:

  1. Our privacy policy for visitors of our public websites (mgcapitalmain.com and mgcapital.us).
  2. Our privacy policy for authorized employees and staff using our internal "Resolve" application.
  3. Our privacy policy for operational text messages sent to employees.

1. Website Privacy Policy

This statement applies to all visitors of our public websites, https://www.mgcapitalmain.com and https://www.mgcapital.us, which redirects to the former.

We are committed to protecting the privacy of our clients and website visitors. We collect information that you voluntarily provide to us, such as your name, email address, phone number, and company details when you inquire about our services.

We use tracking technologies, specifically Vercel Analytics, to understand how visitors interact with our website. This helps us improve performance and user experience. You have the option to accept or decline these cookies upon your first visit. If you decline, no analytics data will be collected during your session.

This information is used solely to:

  • Provide and manage our janitorial services.
  • Communicate with you regarding your inquiries or service requests.
  • Improve our website and service offerings.
  • Comply with any relevant legal obligations.

We do not sell or share your personal information with third parties for marketing purposes.

2. Privacy Policy for the "Resolve" Application (Internal Staff Use)

The following policy applies only to employees and authorized staff of MG Capital Maintenance who use our internal Resolve mobile and web application.

This policy outlines how the Resolve application ("we," "us," or "our") handles your information.

Information We Collect

We keep data collection to the absolute minimum required for the application to function. The only personal information we collect and store is:

  • Email Address: Your work email address is used as your unique identifier and username for account access.
  • Password: Your password is used to secure your account. It is stored in a hashed, encrypted format and is never visible to us.

The Resolve application does not collect, store, or process any other personal or sensitive information. Employee mobile numbers used for after-hours text alerts are described in Section 3. They are not collected by the Resolve application.

How We Use Your Information

Your information is used exclusively for the following purposes:

  • Authentication: To verify your identity and grant you secure access to the Resolve mobile and web apps.
  • Account Management: To manage your account and allow you to reset your password if needed.
  • Internal Communication: To send essential service-related announcements or critical updates about the application, if necessary.

Your Resolve account information is an internal company asset. It is never sold, and it is not shared with third parties for marketing purposes. Delivery of after-hours text alerts is described in Section 3.

Data Security

We are committed to protecting your information. We implement industry-standard security measures, including encryption and strict access controls, to safeguard your email address and password from unauthorized access, disclosure, or alteration.

Your Rights

As this is an internal application for company use, your rights regarding your data are governed by company policy. You can update your password at any time through the application's account settings. If you need to change your email address or have your account deleted, please contact the application administrator or the IT department.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational or legal reasons. Any changes will be communicated internally to all users.

Contact Us

If you have any questions about this Privacy Policy for the Resolve app, please contact us at info@mgcapitalmain.com

3. Text Messages

MG Capital Maintenance sends on-call text alerts to employees who text JOIN to (984) 314-5996 and then reply YES. These messages are after-hours building alerts and message summaries from our receptionist line. Texts are sent only while the employee is on call, up to 5 a month. Message and data rates may apply. Reply STOP to opt out and HELP for help. The invitation is posted at https://www.mgcapitalmain.com/text-alerts.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We share mobile numbers only with our text-message provider so those messages can be delivered.